FAQ Custom
SHIPPING
USA
We offer the following shipping options:
- Standard (4-11 Business Days)
- USPS Priority (3-6 Business Days)
- UPS (2-3 Business Days)
- UPS (1-2 Business Days)
International
We offer the following shipping options:
- DHL Global Priority (7-25 Business Days)
- DHL Global Express (3-7 Business Days)
You will find these options after you enter your shipping address upon checkout.
The costs will be calculated based on your address and the size of your order.
All orders are shipped from Los Angeles, CA, U.S.A.
WORD & SYMBOLS
You can enter any WORD or combination of WORDs up to 14 characters per token. Letters, Numbers, & Symbols available:
Letters A-Z Numbers 0-9# @ = + ) ( / > - " . ? ! , ; :
We also offer the following symbols: ♡, ☆, and the Awareness Ribbon symbol.
The Awareness Ribbon is a symbol in support or awareness of many different causes. For the Heart, Star, or Awareness Ribbon, please add a note in the "Special Instructions for Seller" field on the Cart page to let us know where to stamp the symbol on the token.
WHAT ARE THE TOKENS MADE OF?
- Brass token: Brass only
- Nickel token: Brass plated with Nickel
- Black token: Brass plated with Black Nickel
- Silver Plated token: Brass plated with Silver
- Gold Plated token: Brass plated with Gold
Find out more on our FAQ page.